Frequently asked questions

Mad Duckz offers rugged outdoor and hunting gear designed for performance in the field. Our collection includes gun cases and bags, backpacks, duffel bags, blind bags, shell bags, and other hunting accessories built for hunters who demand durability and function from their gear.

500D PVC is a durable, coated material designed to stand up to demanding outdoor use. Many Madduckz products use 500D PVC to provide a tough exterior that's well suited for hunting, travel, and field conditions.

Water resistance can vary by product and construction. Check the individual product description for the specific features and protection offered by each Mad Duckz product. [I would use this wording unless the manufacturer specifically certifies these products as waterproof.]

Absolutely. While Mad Duckz gear is designed with hunters and outdoor use in mind, our backpacks, duffels, and gear bags can also be used for camping, fishing, travel, sporting activities, and other outdoor adventures.

For most outdoor gear, remove dirt and debris after use and allow the product to dry completely before storing it. Follow any specific care instructions included with your product and avoid harsh cleaners unless recommended.

I need this information.

We want you to be confident in your Mad Duckz purchase. Please review our Return & Refund Policy for eligibility, timeframes, and instructions for requesting a return or exchange.

Once your order ships, you'll receive shipping confirmation and tracking information when tracking is available. Registered customers can also sign in to their account to view order information.

Contact Mad Duckz as soon as possible with your order number and photos of the item and packaging. Our team will review the issue and help determine the appropriate next step.